Privacy Policy

Global Exterior Experts LLC

Effective Date: August/25/25

1. ACCEPTANCE OF TERMS

By accessing or using the Global Exterior Experts LLC ("Company," "we," "us," or "our") website, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. SERVICES

Global Exterior Experts LLC provides exterior remodeling services including roofing, siding, and gutter installation, repair, and replacement, with specialization in storm damage restoration and insurance claim assistance throughout the Chicagoland area.

3. WARRANTIES

Our residential roofing, siding, and gutter installations come with both a labor warranty and a manufacturer's material warranty. Specific warranty terms and duration will be provided in your service agreement. Warranty coverage is subject to the terms and conditions outlined in your individual service contract.

4. PAYMENT TERMS

Payment terms will be specified in your individual service agreement

We work directly with insurance companies for covered storm damage repairs

Customer deductibles are the responsibility of the homeowner and are not covered by the Company

We offer financing options to qualified customers

5. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Global Exterior Experts LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services or website.

6. GOVERNING LAW

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

7. MODIFICATIONS

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

8. CONTACT INFORMATION

For questions regarding these Terms of Use, contact us at:

Phone: (877) 455-4562

Address: 1135 Mitchell Rd, Aurora, IL 60505

Email: [email protected]

Effective Date: [Insert Date]

1. INFORMATION WE COLLECT

We collect the following personal information when you use our website or services:

Name

ZIP code

Address

Phone number

Email address

Answers to questions regarding your project needs

2. HOW WE COLLECT INFORMATION

We collect information through:

Website contact forms and inquiries

Phone consultations

Direct interactions during service estimates and consultations

Meta Pixel tracking technology on our website

GoHighLevel (GHL) customer relationship management system

Cookies and similar tracking technologies

3. HOW WE USE YOUR INFORMATION

We use your personal information to:

Provide estimates and consultations for our services

Communicate about your project and service needs

Process insurance claims on your behalf (when necessary for service delivery)

Send marketing communications via email and text messages

Improve our website and services

Comply with legal obligations

4. INFORMATION SHARING

We may share your information with:

Insurance Companies: Only information necessary to process your storm damage claims and facilitate covered repairs

Third-Party Service Providers: Our marketing agency and CRM system providers who assist in business operations

Subcontractors: As necessary to complete your project work

Legal Requirements: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. DATA RETENTION

We retain your personal information indefinitely until you request its removal. You may request deletion of your personal information by contacting us using the information provided below.

6. COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies, including Meta Pixel, to:

Analyze website traffic and usage patterns

Personalize your experience

Provide targeted advertising

Improve our services

You can control cookie preferences through your browser settings.

7. MARKETING COMMUNICATIONS

We may send you marketing emails and text messages about our services. You can opt out of these communications at any time by:

Clicking the unsubscribe link in emails

Replying "STOP" to text messages

Contacting us directly

8. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. YOUR RIGHTS

You have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications

Withdraw consent where applicable

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. CHILDREN'S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

13. CONTACT US

For questions about this Privacy Policy or to exercise your rights regarding your personal information, contact us at:

Global Exterior Experts LLC

Address: 1135 Mitchell Rd, Aurora, IL 60505

Phone: (877) 455-4562